At Apollo Facility Management Services, we provide comprehensive Integrated Facility Management (IFM) solutions tailored to the unique needs of real estate companies. Our services cover everything from residential properties to commercial buildings, ensuring seamless operations and high-quality service delivery. We’ve had the privilege of working with leading real estate firms such as Rajpushpa, Brookfield Properties, Malpani Group, and Phoenix.
What Our IFM Services for Real Estate Companies Include:
1. Soft Services
- Housekeeping Services: Custom housekeeping solutions to maintain cleanliness and hygiene across high-traffic real estate environments, whether residential or commercial.
- Pantry Management: Ensuring the upkeep of pantry and common areas, providing a pleasant and efficient experience for residents and tenants.
2. Technical Services
- MEP (Mechanical, Electrical, Plumbing) Management: Multi-skilled technicians ensuring the smooth operation of MEP systems across the property.
- Utility Equipment Management: Regular maintenance and operational support for critical systems such as DG sets, UPS systems, HVAC units, and elevators.
- Support for Annual Maintenance Contracts (AMC): Assistance with ensuring all building equipment and systems are functioning optimally.
- Micro-Project Execution & Minor Fit-Outs: Support for small-scale construction or renovation projects including the integration of rooftop solar solutions with minimal disruption to residents or tenants
- Compliance Audits: Ensuring that all facilities meet safety, environmental, and regulatory compliance standards.
3. Business Support Services
- Front Office & Reception Personnel: Experienced staff handling all aspects of reception, greeting visitors, and ensuring smooth entry and exit processes.
- Visitor Management & Helpdesk Operations: Efficiently managing visitor entry and addressing any tenant or resident queries, contributing to a high level of customer satisfaction.
Our Service Framework
To ensure high-quality service and smooth transitions across various real estate locations, Apollo FMS follows a well-structured deployment and management approach:
- Transition Manager: Ensures a smooth onboarding process and service ramp-up with minimal disruptions to the ongoing operations of the property.
- Safety Officer: Regularly conducts safety audits, provides training, and ensures a secure environment for both residents and staff, adhering to the highest safety standards.
- Training Team: Our team undergoes continuous training, both in technical aspects and customer service, ensuring efficient operations and adherence to SOPs.
- HR Compliance Team: Handles compliance with labor laws and regulations such as PF, ESI, and tenant agreements. Known for maintaining transparency and ethical practices.
- Bench Strength Model: A backup resource system ensures that services remain uninterrupted in case of absenteeism, guaranteeing reliable service delivery.
Partner with Apollo Facility Management Services to ensure the seamless operation and maintenance of your real estate properties across India. Contact us today to learn how we can help you optimize property management